Open the door to even more exclusive benefits, bonuses and invitations – when you become a Casino.com VIP. Our dedicated VIP team are here to serve you and ensure the best gaming experience found anywhere.
You can expect only the very best as a Casino.com VIP. Let us exceed your expectations – you’ve earned it.
| Benefits | Bronze | Silver | Gold | VIP | VIP Elite |
| Loyalty points scheme* | £2.50 | £3.33 | up to £5 | up to £13.33 | up to £13.33 |
| Regular deposit bonus | ✔ | ✔ | ✔ | ✔ | ✔ |
| 24/7 customer service | ✔ | ✔ | ✔ | ✔ | ✔ |
| Promotions | ✔ | ✔ | ✔ | ✔ | ✔ |
| Dedicated VIP promotions (higher bonuses, exclusive prizes, cash back) |
✔ | ✔ | |||
| 24/7 dedicated VIP team | ✔ | ✔ | |||
| Personal VIP Account Manager | ✔ | ✔ | |||
| Loyalty level Welcome Bonus | ✔ | ✔ | |||
| Special gifts** | ✔ | ✔ | |||
| Higher withdrawal amounts | ✔ | ✔ | |||
| Express payments & withdrawals | ✔ | ✔ | |||
| Personal cashback offer | ✔ | ||||
| Invitation to exclusive VIP events | ✔ |
*$ bonus for every 100 points
**Not available for players resident in Belgium, Denmark or the Netherlands.
To qualify as a Casino.com VIP you need to have accumulated 20,000 loyalty points and deposited a minimum of £2,000.
To qualify as a Casino.com VIP Elite you need to have accumulated 50,000 loyalty points and deposited a minimum of £16,000.
Every time you play – whether on your computer, mobile or tablet, you earn loyalty points.
Once you become a VIP, you'll be contacted by one of our VIP Account Managers who will issue your personal invitation, initiating your superior service and exclusive benefits.
Once a VIP, always a VIP at Casino.com – The only casino where you will remain a VIP for the lifetime of your account.
Our vision for our Casino.com VIP members is to deliver a first class personalised one-stop service.
Dedicated VIP Account Managers and VIP Hosts, highly trained and with a wealth of experience, will be available to meet all of your needs.
We will provide you with proactive and professional Account Management, assuring you of the highest confidentiality in a safe and efficient environment at all times.
Our Account Managers will use their extensive skills, knowledge and experience to understand your individual requirements. They will have a 360 degree insight into your needs and requests in the Casino.
We will build, develop and grow a long term lasting relationship with you via first class customer service and through the provision of a wide range of innovative, exciting and bespoke VIP benefits, including exclusive events, specifically tailored gifts, promotions and offers and much more.
Matteo Astolfi
VIP Manager
What can we say about our diverse VIP team? We thought we should let them describe each other instead…
Sabine– France:
“Sabine is the perfect example of a French girl – she’s classy, always wears perfume, and I love hearing her pronounce her R’s.” Tommy
Emma – UK:
“My favourite - lovely and caring, just like me! She's full of energy and enthusiasm... However, these qualities come out only after 10am, and a couple of strong coffees!” Sabine
Matteo (VIP Manager) – Italy:
“Matteo really cares about his team, so much so that he always makes sure to help himself to our sweets if we leave them lying around on our desks! He wouldn’t want us to eat too much sugar and get sick…” The whole team
Not only do we have improved offers for VIPs in our reload bonuses and cashback promotions – but you can also enter VIP-only races for huge prizes! Check the promotions page to see what special competitions we are running right now!
Live the VIP lifestyle when we invite you to attend our prestigious events. Here are some of the places we sent our VIPs recently:
Nguyen An received one of our regular VIP gifts and said: “All and all I would just like to say THANK YOU to you and your team there at Casino.com. From start to finish your service there has been 20/10 and I can't ask for more. Plus I gained some good friends. For sure I will continue to play and introduce all my friends to play with you well. But most of them already do!”
We sent Gary to Formula 1 GP at Silverstone: “An occasion never to forget. Matteo and Tommy provided accommodation for the whole weekend, transport, and catering which was totally seamless. The location of the hotel was perfect and view inside Silverstone was exceptional. Both of them went the extra mile to ensure the best possible experience available. True gents!”
John went to Best of British 2012: “Thank you to everybody, I had a great time and you have an amazing team, very, very good people.”
Walter went to see Manchester City: “I really do wish to thank you for your invitation to the football event you organised... Everything was absolutely perfect! The choices you made about the location, the stadium, hotel, lunch and dinners you offered to my sons and me, and the way you dealt with us – it’s been the best one could ask for."
